Every thing and then some more!

I love everything and then some more

Loving is not personal, not any more

I see everything and then some more

Seeing is not compulsion, not any more

I breath everything and then some more

Breathing is not living, not any more

I lose everything and then some more

Losing is not giving up, not any more

I think everything and then some more

Thinking is not reaching, not any more

Every bit of life is something more than what i know and

I know not, not any more!!!

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What is Customer Obsession ?

Customer Obsession is a business philosophy and strategy where the company places the needs, desires, and satisfaction of customers at the absolute core of its decision-making processes. Rather than merely focusing on customer satisfaction or service, customer-obsessed organizations consistently go above and beyond to understand and anticipate their customers' needs, ensuring that every aspect of the business is aligned to deliver exceptional customer experiences. Key Elements of Customer Obsession: Deep Customer Understanding : Customer-obsessed companies prioritize gaining a deep understanding of their customers’ preferences, pain points, and behaviors. This insight often comes from continuous data collection, feedback loops, and engagement with customers to ensure products and services evolve with customer needs. Customer-Centric Decision Making : In a customer-obsessed organization, all decisions—whether related to product development, marketing, or operations—are driven by ho

Amoeba OS

Amoeba OS( Organizational Structure) Many Startups, small and midsize companies who have founder as its driving force are battling a problem called organizational Structure (OS) and system within the company. One can never be sure that what is more important? OS and system or founders way of doing things. Both have their own limitations. Whenever I am confused about anything about life or business I make it a point to find answer through life itself, the very nature we are the part of has solutions for everything,that is because nature has gone through billions of years of evolutionary process finding most effective and effortless way of reaching the evolutionary pinnacle. When I first came to know about amoeba I was fascinated by its ingestion technique i.e the way it grabs the food. Whenever any food particle comes anywhere near amoeba that part of its body becomes its mouth & it engulfs it. By the way Amoeba was the first unicellular organism that performed all lif

Zappos and the Unexpected Pizza Delivery! - customer obsession at its best.

Zappos and the Unexpected Pizza Delivery Zappos, the online shoe retailer, is well known for its customer-obsessed culture, but one story stands out as the perfect example of going above and beyond. A woman visiting Las Vegas with friends stayed at a hotel but was unable to order a late-night pizza after the hotel's room service had closed. As a joke, one of her friends suggested she call Zappos, knowing how famous they were for their customer service, even though Zappos obviously didn't sell pizza. She called Zappos, explained her situation, and instead of brushing her off or apologizing, the Zappos customer service agent took the time to find nearby pizza places that were open late, then placed an order on her behalf. This story spread far and wide, exemplifying how Zappos didn’t just aim to fulfill shoe orders; their customer service team was genuinely focused on solving whatever problem the customer had, regardless of what it was. It showed that Zappos' customer obses

Advett Dixit - Real Estate Marketing,sales and technology.

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